Agentic AI for EmployeeAssist

Transforming Productivity Through Intelligent Automation

Our Agentic AI-based platform is a versatile, enterprise-grade solution engineered
to augment human capabilities.

EmployeeAssist

Transforming employee productivity for day-to-day tasks and business operations.

DeveloperAssist

Transforming the software development life cycle and project management workflow.

CustomerCareAssist

Transforming customer care and engagement team productivity

AnalyticsAssist

Transforming business users’ experience for analytics by providing information as required.

Designed to go, this platform becomes a natural part of your daily operational fabric. It can operate as a standalone application or be seamlessly embedded within popular productivity environments such as Microsoft Teams, Google Chat and Slack.

Flexible Integration Across Enterprise Ecosystems

Built with extensibility at its core, the platform integrates effortlessly with internal systems, tools and API-based applications, including:

  • HRMS platforms (custom or off-the-shelf)
  • Documentation systems and internal wikis, including MS SharePoint
  • Project management tools such as Azure Boards and JIRA
  • Code repositories like GitHub
  • Incoming customer communication channels such as email, website/portal, and chatbots
  • CRM/product catalogues
  • Data lake, Data warehouse, and Data mart
  • Business applications


Users are authenticated through the corporate access management system, based on their roles and access rights.

This connectivity enables the platform to ingest organizational context dynamically, creating a powerful foundation for contextual AI assistance that understands the who, what and why behind your workflows.

AI Companion for Employees

Functioning as a digital companion to employees and engineering teams, the platform leverages advanced Generative AI and agentic reasoning to intelligently support daily activities, accelerating productivity and improving output quality.

Context-Rich Intelligence with Actionable Insight

Unlike generic AI assistants, this platform does not operate in isolation. It continuously learns from connected systems, building a rich context model that powers more relevant, trustworthy and personalized outputs. Users can interact conversationally to retrieve, generate or refine work items using natural language commands.

The intelligent use of your organizational knowledge base and project metadata ensures employees can make better decisions, faster — whether it is understanding legacy processes, customer profiles, aligning stories to business objectives or ramping up on new teams.

Proof Points

A Fortune 500 Logistics Company in the USA – AnalyticsAssist

A simple front end for the business care team handles all queries and information while assisting customers.

The solution acts as RAG, summarization, translation, and natural language-to-SQL queries on Databricks.
Coding assistant for data analysts.
All management dashboard data is available daily, near real time, to senior management via natural language and ready-to-click widgets on a ChatGPT-like interface.

Benefits
  • Natural language capabilities enable businesses to do more with available data
  • Faster and better predictive analytics for decision-making
  • Information available in near real time

A Real Estate Company in the USA – CustomerAssist

A simple, chat-based interface for the Customer Care team empowers agents to access all necessary information from a single point of interaction.

Seamlessly integrated with back-end systems and knowledge bases.
Agentic AI interfaces and queries details from databases and applications in natural language.

Benefits
  • Reduced internal processes and workflows for queries and clarifications
  • Greater control for agents
  • Natural language interface helps reduce agent onboarding and training time

DeveloperAssist

Whether you are streamlining development sprints, refining user requirements or ensuring test coverage, the Agentic AI platform helps teams do more with less effort — all while preserving quality, traceability and compliance.

Key Capabilities Include

Agile Documentation

Generate epics, user stories and themes; refine stories with AI feedback; write detailed acceptance criteria.

Quality Engineering Automation

Generate manual and automated test cases; create structured and realistic test data; suggest testing strategies based on historical issues.

Software Development Enablement

Generate boilerplate and feature code; review pull requests and propose improvements; author unit test cases and automation scripts.

Knowledge Retrieval

Ask questions about past or ongoing projects; search across documentation, boards or repos with semantic understanding; summarize discussions, changelogs or deployment history.

380+ Development Team (In-house) – DeveloperAssist

DeveloperAssist was deployed to our internal team in March 2024 and has now been expanded to all team members based in our development centre in Pune.
The solution is integrated with Active Directory and the HRMS system to identify employees and their roles.

It provides an easy front end via MS Teams with seamless integration with JIRA, GitHub and MS SharePoint.

Benefits
  • 30% reduction in development efforts in year one
  • Better collaboration and improved team productivity
  • Faster and easier access to information

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