The solution assists in improving productivity, enhancing brand recognition, delivering better customer experiences, and streamlining operational efficiency.
AgentAssist is an Agentic AI solution that acts as a companion and assistant to agents. It provides a natural language-based interface that allows agents to query status, retrieve relevant information and assistance, initiate new transactions, check and request commission payments, and perform many other functions that would normally require logging into different systems or contacting support teams via calls or emails.
Our AI-based ticketing system works independently or alongside your existing ticketing system to process all incoming emails and chats. It categorises and responds using the power of Gen AI and Agentic intelligence, acting as the first responder capable of closing around 50% of incoming requests.
It also scans reviews and ratings of products and services across various social media platforms and provides attribute-based sentiment analysis.
A virtual agent receives calls over the phone or through virtual video conferences and captures customer requirements in natural language. Based on these inputs, the virtual agent identifies matching properties, generates audio/visual presentations of the top matches, and walks customers through them interactively.
The property management platform is modular and includes stacking plans, tenant portals, issue reporting, visitor management, energy usage, quotes, permit management, and supplier management with integrated workflows and connections to internal financial systems.
The big data platform proactively profiles customers (property sellers, buyers, owners, and renters) and integrates with agency CRM systems to analyze and predict customer choices, create personalized content, and suggest new products and services.
Our solution is used by real estate organizations operating in the USA and the UK and can easily be deployed in Australia.
