Hyper-competitive utility landscape
Customers are driven by experience and price certainty
Customers need transparent communication, reliable billing, and fast and friendly service
BxTx360 has built an AI-First digital customer care and billing platform to deliver exceptional customer experience across the entire lifecycle at an affordable price. We offer the platform as a service with transparency and a pay-as-you-use model.
From quote to cash in one system as a service. No fixed cost; all-inclusive pricing charged based on consumption, meters, or customers
No additional hidden costs such as hardware, software, service, or maintenance
Real-time access to accurate bills and easy payment options
Full visibility and self-service convenience
Ofgem, GDPR, CSS, CMOS, and DTS compliant
Proactive ticketing and predictive decision-making
Cloud-native, modular, secure, and resilient with 99.9% accuracy
